We aim to provide fair, transparent, and professional housing for all residents.
Frequently Asked Questions
How do I apply for a rental property?
You can apply online through our secure system. Applications require:
Proof of income
Credit screening
Rental history
How much is the security deposit for your properties?
Most properties require a Security Deposit of one month rent with certain exceptions based on the property type. Information will be on the specific property listed for rent.
Deposits are returned within 21 days after move-out, with an itemized statement if deductions apply.
How do I schedule a showing?
We provide self-showing option where you will get a code to a lockbox once you provide some basic information to set you up for the self-showing. Self-showing hours: from 7am-7pm.
We also can do personal showings but availability dependents on our staff’s schedule.
How do I pay rent?
We offer convenient online payment options through our tenant portal with autopay setup na payment history tracking.
What happens after I’m approved?
Once approved:
You’ll receive a lease agreement
Pay your deposit and first month’s rent
Schedule your move-in
What happens when I move out?
Before move-out:
Schedule a pre-move-out walkthrough (optional but recommended)
Clean and return the property to its original condition (normal wear and tear being the exception).
After move-out, we provide a deposit disposition within 21 days, per California law.
What if I need maintenance?
You can submit maintenance requests online via your tenant portal. For emergencies, we provide urgent support through our emergency maintenance line.
Can I have pets in the rental?
Pet policies vary by property. Please refer to the property listing details regarding pet policy for each individual rental listing.
What are my rights as a tenant in California?
California tenants have strong protections, including:
Habitability standards
Proper notice for entry
Return of security deposit within legal timelines
We aim to provide fair, transparent, and professional housing for all residents.
What are my responsibilities as a tenant?
Tenants are responsible for:
Paying rent on time
Keeping the property clean
Reporting maintenance issues promptly
Following lease terms
National, State & Local Association Memberships
