We provide professional and transparent service to all our homeowners and investors.
Frequently Asked Questions
Frequently asked questions
What is [Your Brand Name]?
[Your Brand Name] is a [brief description of your business or service]. We are passionate about [your mission statement].
How does your product/service work?
We offer a [brief explanation of how your product or service helps your customers]. Our process is [simple/efficient/convenient] and [positive adjective] for you.
How much does it cost?
Our pricing varies depending on [what factors affect your price]. We offer a variety of options to fit your needs and budget. Please visit our [pricing page/contact us] for more information.
Do you offer [specific service inquiry]?
Unfortunately, we don't currently offer [specific service inquiry]. However, we do offer [alternative service] which might be helpful.
How can I contact you?
You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.
How much do you charge?
Our standard management fee is 7% of the gross monthly rents collected. We also charge a one time leasing fee of 50% of the monthly rent (min. Of $1,500) whenever a new tenant is placed.
What does a property manager actually do?
A full-service property manager handles:
Marketing your rental
Tenant screening and placement
Rent collection
Maintenance coordination
Legal compliance with California landlord-tenant laws
Handling tenant communication and disputes
Our goal is to protect your investment while maximizing income.
How do you screen tenants?
We use a multi-step screening process, including:
Credit checks
Income verification
Rental history review
This helps reduce risk and place qualified, long-term tenants.
How do you handle maintenance and repairs?
We have a list of licensed and insured vendors that we use. During your onboarding, you can choose the vendors you'd like us to use for maintenance issues. We coordinate all maintenance using the selected licensed and insured vendors.
Urgent problems and maintenance calls: we provide responsive support to protect not only your investment but also tenant satisfaction.
How quickly can you rent my property?
Most well-priced properties in the Contra Costa County rental market rent within 2–4 weeks, depending on condition, pricing, and time of year. We use professional marketing and syndication, platforms like Zillow and Apartments.com to maximize exposure.
How do I start using your services as my property manger?
Schedule a consultation
Receive a rental analysis
Sign a management agreement
We handle the rest
What happens if a tenant stops paying rent?
We adhere to our legal and professional process:
Notices per California law
Communication and resolution attempts
If needed, eviction coordination with legal professionals
Our objective is to remedy issues swiftly while protecting your rights and investment.
How do you ensure legal compliance in California?
California has strict rental laws regarding security deposits, notices, habitability and rent control.
We stay current with State laws and Local ordinances.
National, State & Local Association Memberships
