We provide professional and transparent service to all our homeowners and investors.
Frequently Asked Questions
What's the process for transferring my property to your management?
We make it easy for you to work with us:
Review property management paperwork and sign management agreement
A $500 check made to Westmont Property Management (Reserve funds)
Contact and notify your insurance carrier
Provide all the keys and remote control and 2 copies of front door key
Remove personal propery from home. We have trusted haulers/movers if you need assistance, including cleaning team to make your property rent-ready.
What does a property manager actually do?
A full-service property manager handles:
Marketing your rental
Tenant screening and placement
Rent collection
Maintenance coordination
Legal compliance with California landlord-tenant laws
Handling tenant communication and disputes
Our goal is to protect your investment while maximizing income.
How do you screen tenants?
We use a multi-step screening process, including:
Credit checks
Income verification
Rental history review
This helps reduce risk and place qualified, long-term tenants.
How do you handle maintenance and repairs?
We have a list of licensed and insured vendors that we use. During your onboarding, you can choose the vendors you'd like us to use for maintenance issues. We coordinate all maintenance using the selected licensed and insured vendors.
Urgent problems and maintenance calls: we provide responsive support to protect not only your investment but also tenant satisfaction.
How quickly can you rent my property?
Most well-priced rental properties in Contra Costa County lease within 2–4 weeks, depending on market conditions, property condition, pricing, and the time of year. We maximize your property's exposure through professional marketing, high-quality photography, and syndication across leading rental platforms, including Zillow and other major listing sites.
How do I start using your services as my property manger?
Schedule a consultation
Receive a rental analysis
Sign a management agreement
We handle the rest
What happens if a tenant stops paying rent?
We adhere to our legal and professional process:
Notices per California law
Communication and resolution attempts
If needed, eviction coordination with legal professionals
Our objective is to remedy issues swiftly while protecting your rights and investment.
How do you ensure legal compliance in California?
California has complex rental laws governing security deposits, notices, habitability, rent control, and other landlord-tenant requirements. As members of the California Association of REALTORS®, the MLS, and the Contra Costa Association of REALTORS®, we stay up to date on state laws, local ordinances, and industry best practices to help protect our clients and their investments.
How much do you charge?
Our standard management fee is 7% of the gross monthly rents collected. We also charge a one time leasing fee of 50% of the monthly rent (min. Of $1,500) whenever a new tenant is placed.
